Why are workplace misunderstandings happening more and more often between Gen Z’s and Boomers?

Generation Z has well and truly entered the work force.

Born roughly between 1997 and 2012, Gen Z’s are between 12 and 27 years old. This generation is different to the Millennials who came before them. They have a unique set of perspectives and expectations that the June Dally-Watkins training team has been well briefed on. It seems that the people who often employ them have very different expectations about Gen Z Do’s and Don’t in the workplace. The Baby Boomers.

At June Dally-Watkins we are finding that workplace misunderstandings are happening more and more often between Gen Z’s and Boomers. There’s an apparent rift, and we’d like to address it. That division is causing major issues at some workplaces for both Gen Z’s and Boomers alike. If we don’t talk about that divide, try to reach across it with understanding and kindness, misunderstandings won’t be resolved. Nothing will change. Finding a compromise is essential. We believe at JDW that it’s super important to start some kind of a dialogue that addresses this push and pull between Boomer employer expectations and Gen Z employee behaviour in the office/work environment.

In this Work Ready blog series, we will pull apart the differences between both generations.

 But more importantly, we will try and work out some solutions that benefit both generations.

Gen Z’s report high levels of stress and anxiety. This is due to economic uncertainty, restricted experience with social contact due to Covid and texting, as well as job insecurity.

However, June Dally-Watkins 23-year-old grandson, Leo, says there are several issues that have caused Gen Z’s elevated levels of anxiety.

‘Since I was 13 years old, I’ve watched social media tell me that everyone else is perfect. But in real life it’s not like that. Social media made us feel unworthy, as well as scared of what other people think. We always fall short in some way because everyone else’s social media shows they are living their best life. So many Gen Z’s and Millennials are socially anxious because they have felt growing up that they are being judged.

This has been a major cause of Gen Z’s stress and depression.’ According to Leo, Gen Z’s are subsequently looking for employers who will support their work-life balance. They want an employer who will accommodate their personal needs.

These expectations for a Baby Boomer are laughable.

Those born between 1946 and 1964 were brought up to believe you just get on with it. Roll up your sleeves, muck in, suck it up and get on with the job. This results in a big difference between what and when a Gen Z feels they need time off, and when a Boomer believes time off is valid.

A text like this will drive a Boomer nuts:

Not feeling well. Taking the day off.

At JDW we believe a middle ground is needed for both generations. Becoming Work Ready means understanding that pinging off a text like this, without calling, can leave your employer in the lurch. Texts may be fine to Gen Z’s and Millennials. They are used to them! But texts appear evasive to Boomers.

We suggest that a younger employee telephones their employer.

Try talking to your boss, communicate with them, explain how you are feeling. Maintain a professional tone throughout the call. Clearly and briefly explain why you need time off, without going into too much personal detail. Though some detail might be needed. Give your boss some suggestions on how your work can be covered, or how you can make up for the missed time.

Your employer will have a greater understanding of you if you apply some good old-fashioned manners and consideration. Your employer will have more respect for you if you telephone with your good reason.

Sometimes people, no matter their generation, need days off.

There are times when we all need to recharge and reboot to maintain productivity. But inform your employer personally that your work is up to date, that any handing over to colleagues will be sorted. Then return the kindness, return the support, and help out with some overtime when your boss needs you.

Let’s all reach over the generational chasm and find our common ground with respect, good manners and consideration in the workplace.

Drop us a line at June Dally-Watkins any time, with any questions. We are here to help you navigate. It’s what we do.